Customer Service:

•  Acquire new to bank/ potential customer for banking products via daily sales calls and visits.
•  Customer complaint resolution through proactive customer service.
•  Develop relationship with target customers to increase cross-sell ratio..

Relationship Identification:

•  Identifies and establishes new relationships, consistent with the Bank’s retail objectives, so that SIB market share is maximized.

Sales Targets:

•  Achieves and maintains monthly and yearly sales targets, follow up achievements and take corrective action whenever needed to keep sales targets achievements within track.
•  To maximize products sales by making proactive sales efforts and capitalizing on cross-selling retail banking products in order to achieve the sales targets.
•  To ensure the submitted customer applications and documentations are complete and error free.
•  To provide Sales MIS to Team Leader on a regular basis.

Product/Service Communication:

•  Maintains ongoing dialogue with customers to ensure that they are aware of all SIB products/services relevant to their situation.
•  To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volume.

Minimum Experience:

•  5-7 years experience in the field of sales preferably in the banking sector

Language Skills:

•  Strong in both oral and written : English (Arabic advantage).