Job Purpose:

To effectively manage and lead a bank branch, adhering to SIB policies and guidelines, and ensuring that target achievement, business development and high customer focus are maintained as per the strategic plan set for the Branch, the Area and the Retail Banking function as a whole.

Key Accountabilities: 

Development of Business:

• Identifies opportunities and actively pursues it to use appropriately in developing the Business.
• Promote Branch quality services to gain maximum market share to maximize profitability.

Follow-up On Daily Reports:

• Reviews reports related to overdraft, dormant accounts, daily assets & liabilities, profit & loss accts., suspense accounts etc.

• Reviews financial sheet from previous day’s operations and attends to unusual situations such as overdraft, facilities, etc. granted to customers and reports accordingly.

People Management:
• Supervises the performance of employees in their daily operations, provides support and guidance.

Performance Monitoring:
• Reviews internal reports, performance against established targets, comments and provides guidance and support for further action as applicable.
• Generate commitments & build a reliable team, provide guidance& support with constructive feedback.

Framework, Boundaries, Decision Making Authority.  

Exercises financial responsibilities at the level established by Management for this position.

Works according to established procedures within the policy of the bank. 

Makes own decisions for matters within the scope of the position and refers major decisions and recommendations to higher levels of supervision for further discussion, approval and handling.

Key Skills:

• Extensive knowledge of the complete range of banking products and services.
• Over 5 years of experience in governance within the financial sector, with a strong record of consistent performance and achievements.
• Understanding of all banking operations, Islamic Banking product, policies, CBUAE regulations and compliance.
• Deep understanding of the Consumer Protection Regulation and its associated standards.
• Solid grasp of both local and international regulatory frameworks.

Language:

•  Good communication skills both oral and written in English (Arabic is an advantage)