Product Support Analyst (Calypso Application)
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Location Sharjah
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Posted On 05 Sep, 2024
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Type Permanent
Job Category IT Product Support
Job Purpose:
- The primary objective of the job is to provide L1/L2 support and assistance for Treasury (Front Office), Middle Office and Treasury & Investment Operations departments.
- The specialist is expected to develop customization and administer the application environment
Key Accountabilities:
- Clarify, analyze & resolve incidents reported by the business users within defined SLA.
- Report the bugs to the product vendor and obtain immediate fixes and solution.
- Provide workaround solutions wherever possible if the permanent fix takes time.
- Patching the environments, rebase the application by installing the MR.
- Extending or customizing the application using java as per the business requirement.
Key Skills:
- Good understanding of Calypso product and its architecture.
- Good experience in front office tools like Trade Capture, Trade Blotter, Trade Browser and Pricing Sheet.
- Good experience in post trade processing modules like workflow, task station, settlements, accounting, Nostro management, confirmations & advices, corporate actions etc.
- Good experience in Limits & Compliance module.
- Good understanding of cash products & derivatives.
- Good experience in development and administration.
Qualifications:
- Minimum Qualifications: Bachelor's Degree in Computer Science or any equivalent training
- Certified Calypso application user/developer or any similar application (Murex)
- Experience: 3-5 years hands-on experience on Calypso application and related services from financial industry
Language:
- Good communication skills both oral and written in English (Arabic is an advantage)
Email address *
Sharjah Islamic Bank (SIB) started servicing the society in 1975; providing banking services to individuals and companies. An Amiri decree; released by His Highness Dr. Sheikh Sultan Bin Mohamed Al Qassimi the member of the Supreme Council & Ruler of Sharjah, was issued to launch & green-light the bank expedition. The bank was originally founded as National Bank of Sharjah and was suited the first bank to convert to Islamic Banking in 2002.
The revolutionizing from commercial banking to Islamic banking was a significant twist for the bank. Not only were specialized products & services modulated for customers, the banks entire organization was converted to be conventional to Islamic regulations. Now, SIB offers customers a broad range of Sharia'a compliant retail, corporate & investment services through the extensive UAE networks.
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